Effective September 14, 2026. This policy describes how Copper Shine Plumbing handles information provided through this website.
Information you provide
When you request service, we receive the name, email address, message, and any other details you choose to provide, such as your phone number, service address, or plumbing photos. Please do not include payment card numbers, passwords, identification documents, or unrelated sensitive information in a message.
How information is used
We use your information to respond to your inquiry, discuss scheduling and service options, communicate about requested work, and maintain related business records. Submitting a service request does not confirm an appointment or enroll you in marketing messages.
Website operation and service providers
Our hosting, website, form, and email providers process information needed to operate the website and deliver messages. Technical information such as IP addresses, browser details, and request logs may be processed for delivery, security, and troubleshooting. Information may also be disclosed where required by law.
Cookies and tracking
WordPress and website components may use cookies or similar technologies for essential functions, security, and form operation. We use browser session storage to remember how you reached the website, such as a referring website or campaign label, and include that source with a service request. This website does not currently have advertising tracking configured. Browser Do Not Track signals do not change the website’s essential functions. You can manage site storage through your browser settings.
Links to other services
Links to Google reviews, social media, and other external services take you to websites with their own privacy practices. Review their policies before providing information there.
Retention and requests
Inquiry information may be retained in business email and records to respond to requests, support completed work, and meet recordkeeping needs. To request access, a correction, or deletion of information you submitted, contact us below. We may need to verify your identity and retain records needed for legal, security, or business obligations.
Changes and contact
Updates to this policy will appear on this page with a revised effective date. For privacy questions or information requests, email info@coppershineplumbing.com or call 805-914-9588.